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Employment
2007 – present
CSC Deutschland Services GmbH, 60486 Frankfurt
Solution Architect & Deputy Service Delivery Manager Zurich EMEA
2006 - 2007
CSC Deutschland Services GmbH, 60486 Frankfurt
Issue Manager for ZURICH Account Germany, Functional Coordinator
2001 – 2006
Bonndata Datenverarbeitungs GmbH (Zurich Group), 60486 Frankfurt
Application Developer
1995 - 2000
Parental leave including 1-years IT training
1993 - 1995
M+S elektronik GmbH, 63843 Niedernberg
System Engineer, Networking/Support
1992 - 1993
Leybold Durferrit GmbH, 6356 Erlensee
System Manager
1991 - 1992
Leybold Durferrit GmbH, 6356 Erlensee
Technical Assistant
1988 - 1989
Leybold AG, 63450 Hanau
Apprenticeship, Personell Clerk HR
Education and training
2003 - present
Studies on Business Informatics at FOM, University of Applied Sciences, Frankfurt
2003 - 2007
Management training classes (>240 hours) in professional consulting
skills, marketing, business plans, industrial law, Think Tanks and
intercultural competencies
2000 - 2001
Advanced training as an Internet Specialist at CDI,
Frankfurt
1989 - 1991
Training as business correspondent at Inlingua language school, Frankfurt
1989 - 1991
Education as an industrial clerk at Leybold AG, 63450 Hanau
Competencies
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Virtual Desktop Services
(Citrix/VMWare; http://www.csc.com/vds); IT
Service Management, Lisence Management, Information Management,
Training, Systems Integration, Networking Support, Change Management,
Computer Telephony Integration (CTI), Data Base Administration,
Messaging Systems, Groupware, Hardware-/Software
Integration
Project
Experience
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Coordination on Virtual Desktop Infrastructure Services
beteween EMEA and India: That is, strategy development, solution
design, implementation and ongoing management and support. Using a
combination of thin-clients, virtualization (Citrix/VMware), secure
access technologies deliver highly flexible personal desktop
environments that are accessible from anywhere.
Onsite work stays in India, Spain and Switzerland
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Lisence Management
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CMMI
Trainings
- PC Troubleshooting
- User
Support - Set up and Optimization
- ITIL Foundation
- Time Management
- Management Trainings in Professionell Consulting Skills,
Marketing, Business start-up, Labour Law
- CITRIX XenApp Presentation Server 4.5, KOENIG
Hobbies
- Culture (museums, theater, movies)
- Meeting friends
- Reading (specialized books on economy, self-improvement,
biographies)
- Travel
- Wellness (Ayurveda, Yoga, mind techniques)
- Virtualization :-) and India
Languages
Address
Alte Gasse 19, FRG-63571
Gelnhausen, S.Federau@web.de
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